AA Dealer Promise

What is Dealer Promise?
It's basically the AA's 10 Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.

While all of our dealers are reputable traders some of them have taken it to the next level by signing up to our Dealer Promise.

What are the promises?
The dealer will...
Provide a minimum of 6 months MOT on all vehicles
Offer a road test to ensure the vehicle meets your requirements
Hand over all essential documents including V5 registration document, MOT certificate and any available service records
Provide a free history check on every vehicle
Welcome any vehicle inspection by us or any other independent third party, prior to purchase
Professionally prepare and hand over the vehicle in a good condition
Be audited by us once a year to ensure compliance with this Dealer Promise
Enable you to escalate issues to us and we will mediate between you and the Dealer
The Dealer will honour their obligations under the Consumer Rights Act 2015 to protect your purchase
All vehicles advertised on aacars.com come with 12 months free breakdown cover, make sure you get covered

Customer Reviews

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If your in the market for a second hand car this is the place to go to. Their customer service is class and they genuinely care about their customers... Read More

Mathew

Big thanks to the FSC team for their help in finding me a car that matched my specifications. Nothing was a bother to them and they went above and bey... Read More

Alison Brown

Fantastic service from start to finish by Gerry. Couldn’t have been more helpful. Would recommend to anyone looking for a car. Thanks Gerry…... Read More

Seonaid Mackintosh

Great Service from the team at FSC. Viewed my Hyundai i30 se on Saturday after enquiring about it on Car Gurus the day before. Car is in great conditi... Read More

Lauren Call

Bought Volkswagen Passat TDI estate,this is my second buy from Gerry at Forsyth,slast one was a Mercedes e class estate,no pressure sales and very goo... Read More

Thomas O'neill Mccabe

Gerry handled the purchase of my car perfectly, sent me a video of exterior and interior. After a test drive I arranged to pick up car in a few days a... Read More

Graham

Gerry was great from start to finish and couldn’t have been more accommodating! Great service from start to finish!... Read More

Anonymous

First class friendly service

Walter Finlay

Polite,attentive and helpful.The car was not the spec I expected for the price but seems to have been looked after and this persuaded me to go ahead w... Read More

D Devoy

Car was well priced and was in fantastic condition. Dealer had car recently MOT and it came with full service history. Gerry was friendly and honest.... Read More

Darroch Fisher

Great service, stayed open later to let me travel. Recommended.

Des Hamilton

I went to Forsyth street cars through auto trader. Got myself a very nice Audi which I'm very happy with. I'd like to thank Gerry from the first conta... Read More

Michael Clarke

Great Service bought and sold a few cars to this garage over the years best place for used cars. After sales service is exceptional not a 1 hit attitu... Read More

Waseem Ahmed

5th car bought from FSC have never had any problems, all the cars were fully serviced and had a full years MOT. Would recommend this car sales to ever... Read More

Paul Brennan

Bought a car from fsc cars last week. The experience was first class from start to finish. Gerry is a credit to the company very friendly and professi... Read More